Questions
Frequently asked questions
What does it cost?
Starter is an $800 build plus $29 a month hosting. Year one is $1,090 if you prepay hosting ($800 + $290). Standard is $1,500 to build (hosting $39 a month) and Premium is $2,800 (a Care plan is required). Prices are confirmed in your written order form. Starter by bank transfer: the build is $780 instead of $800 by card, a courtesy discount that covers the roughly 3% card fee.
Do I own my website?
Yes. Ownership of the delivered site and its files passes to you when the build fee is paid in full. We keep our own templates and tools and give you permission to use them inside your site.
Do I own my domain name?
Yes. Your domain is registered in your own account from the start.
How long does it take?
Our target for Starter is about 7 days after we receive your content. Standard and Premium take longer. These are targets, not promises; late content or slow approvals add time.
What if I want changes?
Two rounds of changes are included before go-live. After that, small edits are covered by the Care plan, and larger changes are quoted first.
Will this get me to the top of Google or bring more calls?
We cannot promise that, and nobody honestly can. We build a clear, fast, mobile-friendly site and set up the basics: page titles, descriptions and a link to your Google Business Profile. Results depend on many things outside our control.
Do you use AI?
Yes. We use AI tools to draft layouts and text, and a person reviews every site before it goes live. AI can make mistakes, so you check the facts and approve the preview.
Is the site accessible?
We build toward the WCAG 2.1 AA target and run an automated scan. That is a best-effort goal and not a certification or legal advice.
What do the monthly plans cover?
Starter hosting at $29 a month (or $290 a year prepaid) covers hosting, SSL, backups, security updates and uptime checks. The Care plan ($79 a month, or the Annual Care plan at $790 a year prepaid) adds up to 2 small edits a month done by a real person. Standard hosting-only is $39 a month; Standard also has its own Care plan at $99 a month (up to 3 small edits) or $990 a year prepaid. Premium has no hosting-only option and requires its Care plan at $149 a month (up to 5 small edits) or $1,490 a year prepaid. Edits are fair use, larger changes are quoted separately, and unused edits do not roll over. Monthly plans are month to month with no long-term lock-in and 30 days’ notice to cancel.
Is there a long-term commitment?
No. Hosting and Care plans are month to month with no long-term lock-in, and you can cancel with 30 days' notice by email. If you prepay for a year, unused months are refunded as explained in the service terms summary.
What if I cancel before my site is built?
Before any work has started you can cancel and get your first payment back, less payment-processing fees we have already paid and the small administrative fee shown in your order form. Once work has started, payments for work already done are not refundable. Your signed order form has the exact terms.
Does this website track me or use cookies?
No. This website has no analytics, no advertising or tracking cookies, and no scripts from other companies. See the privacy policy.
What do you need from me?
Your business details, text you are happy for us to use, photos and logo if you have them, and your approval at each step.
Do you work outside North Carolina?
Yes. Everything is done by email, so we work with businesses anywhere in the US.
Who is behind this?
Zaldrin Solutions is a one-person web service based in North Carolina, working with businesses anywhere in the US by email, founded by Palmer Thanos. When you email us you reach the person who builds your site.
Answers are summaries. Your signed order form governs.